FAQ

Where will my produce come from?

We source all our fresh produce daily from the Brisbane Markets at Rocklea, and as much as possible from local farmers in the South East Queensland Region. 

What is the cut-off time for placing an order?

Place your order by….

What time can I expect my order?

We aim for our delivery to be on the road between 10am and 4pm. 

Do I need to be home to collect my delivery?

This is entirely up to you. If no one is home we will follow your specific deliver instructions and aim to leave your order in a cool, dry place. 

What is the minimum amount for delivery and Click and Collect orders?

We have a $30 minimum spend for all delivery and Click and Collect Orders. 

How much is the delivery charge?

We will deliver in the nominated suburbs above for a flat rate of $6.00

What if a product is unavailable?

If you place and order and for some reason a product becomes unavailable, we will refund the full amount for that product. We do not substitute out of stock products.

What if there is a problem with my order or if I am not happy with the quality of a product?

Please contact us by email on info@greengroceronline.com WITHIN 24 HOURS